People do not like waiting.
They avoid unnecessary effort.
And when a design forces long waits or detours away from where they actually want to go, many simply do not use it.
This video shows an extreme example, but the same principle applies to people who are far more risk averse. The behaviour changes in scale, not in intent.
If road/street designs ignore desire lines, people will create their own paths. Sometimes safely. Sometimes not.
Good design works with human behaviour. It does not try to engineer it out.
If people are avoiding what we built, or are not using it the way it should be used, the problem is with us – the designers.
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